Hurray for customer service ineptitude

[donutsweeper]

I was on the phone with the customer service of a very fancy jewelry company earlier today to return a present my daughter got.  Their policy is that, since the bracelet arrived broken, shipping is free within the US.

"Where do you live, Ma'am?"

"Minnesota."

"I'm afraid that will require international shipping charges then."

"Why?  It's a state."

"A state of what?"

*headdesk*

Comments

[the-dark-side.livejournal.com]

It would be pretty pointless not to, I suppose, considering I get my absolute drink of choice with this thing.

[donutsweeper.livejournal.com]

absolutely! So what'll it be?

[the-dark-side.livejournal.com]

I'm thinking the biggest Peppermint Mocha humanly possible.

[donutsweeper.livejournal.com]

*drools* YUM!

[the-dark-side.livejournal.com]

I knew you'd appreciate the idea.

[donutsweeper.livejournal.com]

why are there no peppermint mochas in MN?!?! it's no fair!

[the-dark-side.livejournal.com]

It's really not.

[donutsweeper.livejournal.com]

*pouts*

[the-dark-side.livejournal.com]

I don't really understand that, because peppermint syrup is really not that difficult to acquire. I mean, Starbucks make their own, so they have to wait for corporate to ship them out, but everyone else could just order some.

[donutsweeper.livejournal.com]

well, if you're going to be logical about it! :)

[the-dark-side.livejournal.com]

LOL, yeah, I know. Logic does not apply to all.

[donutsweeper.livejournal.com]

sometimes I fear it does not apply to very many

[the-dark-side.livejournal.com]

Same here.

[donutsweeper.livejournal.com]

I have always said that sanity is overrated, but logic is still nice

[the-dark-side.livejournal.com]

Definitely. Especially if you actually wish to resolve an argument.

[donutsweeper.livejournal.com]

without violence

[the-dark-side.livejournal.com]

Ah, yes. Can't forget that part.

[donutsweeper.livejournal.com]

a good baseball bat would end things as well, but... I mean. Yes, without violence is key

[the-dark-side.livejournal.com]

Or a sturdy plastic lightsaber. Not that I've ever ended an argument in that manner or anything.

Actually, I've mostly just started them that way.

[donutsweeper.livejournal.com]

*bites tongue* I can see that

[the-dark-side.livejournal.com]

It's really fun jumping siblings in the dark with the light-up ones.

[donutsweeper.livejournal.com]

your childhood was so much more interesting than mine

[the-dark-side.livejournal.com]

Yes, well, when you grow up with you closest neighbors living a mile away, you have to find some way to entertain yourself.

[donutsweeper.livejournal.com]

and wreak you revenge upon your siblings?

[the-dark-side.livejournal.com]

Yes >:D