Hurray for customer service ineptitude

[donutsweeper]

I was on the phone with the customer service of a very fancy jewelry company earlier today to return a present my daughter got.  Their policy is that, since the bracelet arrived broken, shipping is free within the US.

"Where do you live, Ma'am?"

"Minnesota."

"I'm afraid that will require international shipping charges then."

"Why?  It's a state."

"A state of what?"

*headdesk*

Comments

[donutsweeper.livejournal.com]

I don't really write for the Master because I can't get into his head. What's his motivation? What's his big plan?

I've asked my flist that before and the answer seems to be 'he's crazy' which is a lameass answer and doesn't give any real motivation for his character

[the-dark-side.livejournal.com]

I've always been of the opinion that he just wanted to make the Doctor's life miserable.

[donutsweeper.livejournal.com]

have you watched much oldschool? There- yes, making the Doctor's life hell was certainly fun, but his evil plans had points. And if he miscalculated and almost unravelled time and space, well that wasn't his intent, but oh well

[the-dark-side.livejournal.com]

Villains were so much simpler back in the day.

[donutsweeper.livejournal.com]

and snappy dressers (the Master's velvet outfit? *snickers*)

[the-dark-side.livejournal.com]

Most definitely (those were the days, eh?).

[donutsweeper.livejournal.com]

but they made it work for them. And every bad guy has to have their "thing" that makes them stand out

[the-dark-side.livejournal.com]

Yes. They just don't give them that sort of thing, anymore.

[donutsweeper.livejournal.com]

which is boring.

Well, maybe Bilis - he had the cravat of doom after all

[the-dark-side.livejournal.com]

Bilis was kind of awesome. Did you ever read the novel that had him in it?

[donutsweeper.livejournal.com]

No I haven't. I read 2 of the earlier books (of the four originally released) and was pretty unhappy with both so I haven't bothered with the newer books. Is it good?

[the-dark-side.livejournal.com]

I've kind of noticed it's something of a fan favorite. It's the one called "The Twilight Streets". I wasn't quite as impressed as everyone else, but Bilis is so fun. Plus, Ianto rips Gwen a new one, so that alone made the whole thing worth my time.

[donutsweeper.livejournal.com]

well, my library has it so I put in a request for it- can't hurt to try reading it anyway. thanks. (and Ianto ripping into Gwen wasn;t remotely a reason for checking it out. really)

[the-dark-side.livejournal.com]

Definitely can't hurt if it's free. (It's a fantastic moment, and she totally deserved it.)

[donutsweeper.livejournal.com]

free is my favorite price!

[the-dark-side.livejournal.com]

Same here! And you just reminded me that I still have a free coffee voucher.

[donutsweeper.livejournal.com]

OMG free coffee!!! USE IT!

[the-dark-side.livejournal.com]

I most definitely will...and I will get the biggest coffee possible.

[donutsweeper.livejournal.com]

with an extra shot of espresso too?

[the-dark-side.livejournal.com]

Probably.

[donutsweeper.livejournal.com]

only probably? I'm shocked

[the-dark-side.livejournal.com]

Ok, so, most likely.

[donutsweeper.livejournal.com]

*phew* now that's more like it

[the-dark-side.livejournal.com]

It would be pretty pointless not to, I suppose, considering I get my absolute drink of choice with this thing.

[donutsweeper.livejournal.com]

absolutely! So what'll it be?