Sep. 30th, 2007

donutsweeper: (Default)
Saturday morning my internet access decides to die.  I foolishly think that calling the ISP’s customer service number would be a good way to get the problem resolved. 

Silly me. 

After 8 minutes of wading through an endless voicemail system I finally get to the section dealing with “internet connectivity.”  My choices are “If your access to the internet is unstable, press 1 now, if you do not have any access to the internet at this time, press 2 now.”  So, I press 2.  Then the nice system tells me how there are three online sites devoted to helping me with my internet access difficulties and gives me their web addresses, as well as the ISP’s email address; says “thank you for calling comcast” and hangs up on me.

Really helpful there.  Thanks.

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donutsweeper

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